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Blog


 

 

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Robert Webb, Senior ITSM Consultant 

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Question:
How Do I Not Spend So Much Time Reconciling Update Sets Across Instances?

Answer:
Have you ever finished a development cycle and realized halfway through the promotion process that you are not immediately 100% confident in what has been promoted already?

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Getting Started with Catalog Items in ServiceNow

Jean Landmesser, Director of ITSM

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ServiceNow’s Service Catalog enables organizations to improve the customer experience, accelerate service delivery and reduce operational costs by delivering a wide range of products and services through a modern and user friendly storefront.

Using an internal portal for request fulfillment works much like their favorite consumer sites.

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Getting Started with Catalog Items in ServiceNow

Jean Landmesser, Director of ITSM

iStock 495726360

ServiceNow’s Service Catalog enables organizations to improve the customer experience, accelerate service delivery and reduce operational costs by delivering a wide range of products and services through a modern and user friendly storefront. Using an internal portal for request fulfillment works much like their favorite consumer sites.

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The GSInsider - March 2019 ServiceNow Edition

Kevin R. Herrig, President and CEO

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Welcome to the first issue of the GSInsider - ServiceNow Edition! Here you'll find great educational content on ServiceNow, including tips & tricks, videos, Q&A, how-to's, industry news, technology updates, trends, contests, conference updates, out and about pictures, and more!  GSI's educational content starts with our free educational webcasts that we hold each week on topics related to ServiceNow.

You can check out our on-demand webcasts by visiting On-Demand Webcasts.

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GSI 360 - March 2019

William Craig, CPA, Senior Manager - Marketing

 

pic360In the GSI 360 section of the GSInsider, we share with you the latest GSI "out and about” pictures over the past month. For March, we have great pictures from the Michigan office. 

Here is the latest.

 

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 IndustryInsights

2019 Trends: Bitcoin, Blockchain and the Future of the Supply Chain

William Craig, CPA – Senior Manager - Market Research 

BlockchainThe first Bitcoin transaction occurred in 2010 when Laszlo Hanyecz purchased 2 large peperoni pizzas for 10,000 Bitcoins in Jacksonville, FL. If he had held on to those Bitcoins till today, they would be worth $40 million dollars, alternatively he could buy 3.3 million peperoni pizzas! 

Bitcoin is probably one of the most well-known uses of blockchain technology today, but blockchain extends well beyond Bitcoin. Blockchain is like the underlying operating system, while Bitcoin is similar to one of the many applications that run on an operating system (IBM).

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Token Based Authentication

Jimmy Morales, Funtional Consultant 

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Question:
We received an alert to be ready for Token Based Authentication (TBA) in NetSuite.  What do we do?

Answer:
Setting up Token Based Authentication is easy!  Just follow the steps below to ensure your integrations (in this example, OpenAir) will operate properly.

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